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Help Centres for Our Ticket Buyers

Bought tickets and got questions? Locate your event's ticketing platform below to find quick answers and get in touch with someone from our team!

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Get the help you need with ease

Not sure which TicketLeap help centre applies to your tickets? Check your ticket receipt, visit the event's website, or contact the event organiser to confirm the ticketing platform for your purchase!

TicketLeap

Use this help centre if the event you're attending is selling tickets through ticketleap.au and is based in the Australia.

Ticketbooth

Use these help centres if the event you're attending is selling tickets on ticketbooth.com.au and is based in Australia, New Zealand, or Europe.

Australia FAQs

New Zealand FAQs

Europe FAQs

Talk to our teams!

If you're looking for an order, ticket exchange, or a refund, please contact the event organiser. For other inquiries, please contact us using the details below, according to your event's ticketing provider.

TicketLeap

Email us at [email protected] to get in touch!

Ticketbooth
(soon to be TicketLeap Pro!)

Email [email protected], and we’ll reach out soon!

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